Tortuga Audio is pleased to offer the following services.
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Upgrade your existing Tortuga Audio model with our latest LDR.V25 Preamp Controller and take your preamp to the next level of high-end performance. The price includes the V25 and any other related hardware plus our shop time to perform the upgrade including complete testing prior to shipping your unit back. Return shipping is included for US domestic customers however we do charge our standard flat shipping feed for international orders.
All Tortuga Audio preamps models run on processors that are software (firmware) driven. We may on occasion release firmware updates that users can load into their preamps. For those who would rather have us update their firmware for them instead of doing it themselves, we are happy to offer this service for a nominal fee plus our cost to ship the unit back to you.